Career Opportunities with Switch
Career Opportunities with Switch
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| Department: | Product Engineering |
| Location: | Grand Rapids, MI |
Location: Grand Rapids, Michigan
At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.
As a QA Lead Technician, you are responsible for facility maintenance, quality assurance oversight, and hands-on light construction support across Switch facilities. You lead daily execution activities, prioritize tasks, and ensure spaces are clean, functional, and ready for tours and operational use.
This role combines hands-on technical work with field leadership. You coordinate vendors, support technicians, and ensure maintenance tasks are completed safely and to standard in a 24/7 mission-critical environment.
Perform general facility maintenance and light-duty construction tasks.
Maintain customer-facing areas including entry points, conference rooms, restrooms, shipping areas, lounges, and common spaces.
Escort vendors performing maintenance and repair work.
Perform drywall repair, texture, painting, tile replacement, lighting repair, and ballast replacement.
Conduct facility walks and identify discrepancies or corrective actions.
Schedule and prioritize team workload.
Provide on-the-job training and guidance to technicians.
Coordinate stock deliveries and communicate with warehouse teams.
Procure necessary inventory and supplies.
Coordinate dumpster, baler, pallet, and recycling pickups.
Maintain tour path readiness and customer cage spaces.
Provide standby support for outside contractors.
Operate trucks, trailers, and equipment as required.
Work off-hours when needed to maintain facility readiness.
You lead by example and hold a high standard for quality.
You prioritize safety in all tasks and materials handling.
You manage time effectively and coordinate multiple assignments.
You communicate clearly with leadership, team members, and vendors.
You maintain a professional presence in customer-facing environments.
You take ownership of facility appearance and operational readiness.
Required
High school diploma or equivalent.
Minimum 1 year of experience in a Technician II role or equivalent relevant experience.
Power tool and light construction experience.
Experience with drywall repair, painting, and general facility maintenance.
Basic PC skills, including Outlook and internal communication tools.
Ability to lift up to 50 pounds frequently and up to 100 pounds occasionally.
Ability to work in a 24/7 operational environment and respond to emergencies as required.
Ability to work indoors and outdoors.
Preferred
Experience scheduling contractors and coordinating maintenance vendors.
Familiarity with internal systems such as LDC or UltiPro.
Demonstrated ability to train or mentor junior technicians.
If you meet most of these qualifications, we encourage you to apply.
A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.
Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Let’s Build the Future Together.
