General Purpose of the Position:

This position is responsible for driving revenue growth by identifying and engaging new client prospects, growing and protecting existing enterprise client revenues and relationships, and collaborating across Switch teams to achieve or exceed sales targets. This position is a client advocate and has responsibility for fostering broad and deep relationships with assigned Switch clients through programmed communications and business reviews. This position will report to the SVP of Enterprise and Government.

Supervisory Responsibilities:

This position carries out no supervisory responsibilities.

Essential Duties and Responsibilities:

• Identifies, qualifies, and effectively manages potential sales leads and opportunities through the sales pipeline
• Cultivates strong relationships with potential and existing clients
• Schedules and manages business reviews, bringing in other Switch divisions as needed (influencing account plan execution and updates key data into Salesforce account page)
• Seeks to deeply understands clients’ IT initiatives and priorities; documenting under account insights, along with other initiatives such as cloud/hybrid/on-prem/COLO strategies and/or DC planned exits, migrations, or consolidations.  Then develops and executes strategies to handle appropriately. 
• Thoughtfully navigates client topography to ensure long term relationship success
• Engages in proactive client communication in regular cadence to communicate Switch news and/or initiatives
• Identifies new opportunities for additional product sales, expansion opportunities, and manages opportunity lifecycles end to end.  Engages with peer sales teams to create and support value add opportunities for named clients
• Serves as an escalation point for any issues that impact the Client’s experience and acts as an advocate for resolution, leveraging resources across the company as necessary
• Uses Salesforce to document relationship, activities, insights, customer DC strategies and key initiatives
• Interacts with clients in a manner that reflects the positive, professional image of Switch
• Collaborates with capacity planning, power, finance, and construction to ensure facility financials are met for enterpriser opportunities
• Leads strategic and technically informed data center tours, tailored to advanced, solution-driven audience
• Stays current with industry and marketplace to fully understand the impact of emerging trends and technologies on Client’s business
• Manages personal social media in a manner that reflects a positive and professional image
• Supports sales leadership in various meetings as requested
• Contributes across the sales team to evolve complicated deal strategies

Other Duties:

• Other projects and/or duties as assigned

Required Job Skills:

• Strong business acumen with an in-depth understanding of the data center industry
• Excellent written and verbal communication
• Effective decision making which promotes Karma- based outcomes
• Self-motivated professional with a focus on continuous learning and collaboration
• Strong organizational skills and ability to prioritize effectively and efficiently 
• Skilled negotiator with an aptitude for driving complex renewals and new enterprise deals to closure
• Possible travel up to 30% of the time, as needed
• Required to intermittently work weekends and/or off-hours to support tour schedules

Computer Equipment and Software:

• Intermediate skills in Microsoft Office 365
• Intermediate skills in Salesforce or another CRM toolset

Education and Experience:

Education:                   

• Bachelor’s Degree or Higher

Experience:                  

• 6-8+ Years of Technology Sales and/or Account Management Experience

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.