General Purpose of the Position:

The Core Accounting Staff will be directly responsible for the processing of telecommunications carrier invoices, telecommunications billing, and other telecommunications-related processes. This position will ensure that all carrier/customer contracts and the related invoices are appropriately tracked, maintained, audited, and reconciled monthly. This position will also be responsible for assisting with customer disputes, credits, and various inquiries from internal teams, acting as a liaison between Accounting, Core Connectivity, Data Center Services, and Sales. A professional who works well under pressure, exercises sound judgment, and makes quick decisions that result in timely and accurate payment to vendors, invoicing of customers and periodic financial statements. This position will report to the CORE Accounting Manager.

Supervisory Responsibilities:

No supervisory responsibilities.

Essential Duties and Responsibilities:

• Verifies the accuracy of invoices and correlates the invoiced amounts with the correct services in JD Edwards and Salesforce
• Audits historical records, invoices, and databases related to telecommunication services procured
• Validates/reconciles/upload carrier invoice bill items in MS Excel against contracts and Salesforce case information
• Identifies variances in terms of pricing, location, and circuit ID within Salesforce, internal software, and JD Edwards’ modules
• Understand the processes of Accounts Payable and Accounts Receivables, including generating Accounts Payable Vouchers
• Monitors and finalizes accurate invoicing of disconnected services, including receipt of final credits from carriers and requesting refunds as applicable
• Collaborate with the Core Connectivity team to verify disputes and credits
• Collaborate with Accounts Receivable for any charges or credits that need to be passed onto a customer
• Be organized, thorough, and extremely detail oriented, taking ownership/responsibility of overall work quality
• Problem-solver, multi-tasker, process and trouble-shooter of complex and diverse systems

Other Duties:

• Responsible for staying abreast of best practices both internally and externally
• Assist with special projects on an ad-hoc basis
• Other projects and/or duties as assigned

Required Job Skills:

• Ability to work in a fast-paced environment and manage well through ambiguity and complexity
• Strong attention to detail to ensure a high level of accuracy
• Exceptional analytical and problem-solving skills
• Ability to be proactive, handle multiple responsibilities, meet deadlines, prioritize and manage numerous independent tasks and work effectively under pressure
• Exceptional communication and presentation skills, verbal and written
• Ability to communicate with internal customers and all levels of staff
• Strong dispute resolution skills
• Team-oriented professional with a “roll-up his/her sleeves” attitude, who supports and promotes a team effort and celebrates team successes
• Ability to effectively influence others inside and outside the Company as well as champion and implement ideas
• Understanding and willingness to understand telecommunication products and associated components
• Ability to maintain a professional and courteous demeanor in a fast-paced work environment
• Ability to take initiative and learn new skills quickly
• Works well within a team environment
• Ability to demonstrate ethical conduct and decision-making skills
• Ability to execute and follow-through to completion and documentation

Computer Equipment and Software:

• Proficient in Microsoft Office (Word, Power Point, Outlook, especially Excel) and other computer programs such as JD Edwards, SalesForce, internal resources, and Carrier Portals
• Experience in working with/managing a telecommunications expense management system (TemNOW) is preferred, but not necessary

Education and Experience:

Education:       

• Bachelor’s degree in Accounting, Finance or equivalent combination of education and experience

Experience:     

• 3+ years’ experience in accounting
• Telecommunications billing and accounts payable processing experience is preferred, but not required

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

If your position requires you to work in the field and/or warehouse, it is mandatory that you wear approved Personal Protective Equipment.