General Purpose of the Position:

The Data Center Operations (DCO) Systems Technician I will work as a team player to provide technical escort in support of all maintenance, operations, and expansion efforts; including critical infrastructure of power, cooling systems, communications, and facilities. Also, completing preventative maintenance as planned by Systems Management.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Essential Duties and Responsibilities:

• Responsible for and maintain 100% critical systems uptime
• Train towards becoming a First Responder to critical infrastructure alarms
• Accurate and timely completion of work orders
• Handle different tool and equipment with precision
• Adhere to Switch Safety Policies and Procedures
• Work with vendors and contractors to ensure their work meets Switch standards
• Assist in inspecting buildings, grounds, and equipment for unsafe or malfunctioning conditions
• Perform assigned collateral duties and tasks assigned by management staff
• Attend assigned meetings and training
• Maintain professional appearance

Other Duties:

• Other duties as assigned

Required Job Skills:

• Some knowledge of electrical and mechanical systems that may be employed in a data center environment; this may include electrical feeders, transformers, generators, switchgear, UPS Systems, DC power Systems, ATS/STS units, PDU units, breakers, batteries, load bank connections, CRACs, air handling units, fluid coolers, pumps, cages, and fire suppression systems
• Knowledge of data center, safety, electrical, and cooling designs
• Must follow established safety practices and procedures in applicable situations
• Ability to work any shift in a 24x7x365 Operation, including weekends and holidays
• Must have good verbal, written, and interpersonal communication skills
• Must possess basic typing, email, and computer skills

Computer Equipment and Software:

• Microsoft Suite: Must have Outlook, Word, Excel, and PowerPoint skills

Education and Experience:

Certification:        Preferred - Outlook Fundamentals, OSHA 10, Material Equipment Operator (MEO), First Aid/CPR, NFPA-70E (Arc Flash), Golf Cart, Data Center University, Building Fire Riser, Fire Extinguisher

Education:           High School Diploma or equivalent; and Technical Trade School related to Mechanical, Electrical or Electronics

Experience:         2 year experience in general field as full time employee

Physical Demands: 

Local, domestic, and international travel is required when requested.

The data center is a 24 hour/7 day operation.  This position requires the ability to work effectively under pressure and multi-task and manage multiple projects simultaneously. This person may be required to work extended hours during peak work periods.  Team members will be required to read and understand various color codes on components, wiring and equipment.  This position will require working near live electrical and mechanical equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, climb ladders, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

If your position requires you to work in the field and/or warehouse, it is mandatory that you wear approved Personal Protective Equipment.

The Company reasonably believes the tasks and/or duties of this position could adversely affect the safety and health of the employee or others.